Normative Express® is a measurement system for conducting employee satisfaction surveys and other employee opinion surveys. The benchmark scoring system used by Normative Express® is a collaboration between Amplitude Research® and the industrial/organizational program at Bowling Green State University (BGSU) - - a leader in developing job satisfaction survey instruments with normative scoring indexes. All indexes and norms were updated in early 2009 and now include industry and demographic norms for more precise analyses.... Read More
Our core product is the Job Descriptive Index (JDI) and related Job in General Scale (JIG), which survey employee job satisfaction using the gold standard in normative scoring indexes. The JDI, which has been recognized as the most-respected measure of job satisfaction in the world, was first introduced in 1969 and since then has been used by over 1,000 organizations in both the private and public sector. The JIG was developed in the early 1990's as a complement to the JDI and provides an overall evaluation of how employees feel about their jobs.... Read More
Each employee satisfaction survey contains a set of standardized questions about employees' perceptions of the work itself, pay, co-workers, promotions, and supervision, as well as overall job satisfaction. Employers can use this information to identify strategies that improve employee morale, have their employees become more productive, and move the organization forward to compete effectively. |
Normative Scoring
Employee satisfaction survey responses can be compared with national norms, industry group norms (where available), demographic norms, or more than one norm. Employers can select which comparison groups are most representative of their workforce.... Read More
Survey Administration
All surveys are administered by Amplitude's professional staff and include survey deployment, survey pre-testing, email invitations and reminder notices, online data collection, field updates, and detailed reports of findings. Our automated reporting software allows us to offer clients affordable pricing packages so that any size organization has an opportunity to use this valuable survey tool.... Read More
Diagnostic Reports
Our reporting system quickly generates diagnostic scores for the selected normative comparison groups. Scores are shown with rating interpretations and side-by-side charts including comparison of results with archived data from prior surveys.... Read More
Methods of Data Collection
Employee satisfaction surveys are administered using our online survey system or we can provide a full-service paper survey solution including print, mail, data entry, and report generation.... Read More
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Revised Indexes: The scales and normative data used for job satisfaction surveys were updated by BGSU during 2009. The update includes revised response items (where applicable), new demographic norms, and also creates first-time industry group norms in key vertical markets. This array of performance benchmarks allows clients to select the scoring group that best matches their employees' perceptions and gain a more precise understanding of the results of their employee satisfaction surveys. |
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"Normative Express was an enormous success from management's perspective. The services offer invaluable tools to let upper management within any organization get a feel for the true pulse and heartbeat of its life blood, which of course is its employees."
"The nationwide benchmarking lent a great deal to the context and validity of responses. We recommended Normative Express for price, user-ability, service and reporting."
"We were very impressed with the survey process and were impressed with the high number of employees that completed the survey, which indicates that it was employee user friendly."
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