General Overview
Normative Express® is an online and mail employee survey system that provides employers with diagnostic scoring to gain a clearer picture of employee attitudes and help pinpoint key issues and concerns that human resource managers may need to address. Our satisfaction measurement system is based on the Job Descriptive Index and Job in General Scale, the gold standards in normative scoring for employee job satisfaction.
Normative Express® was developed as a collaboration between Amplitude Research® and the industrial/organizational program at Bowling Green State University (BGSU). The faculty members who co-lead BGSU's doctoral program in the industrial/organizational psychology department were ranked third in the nation by U.S. News & World Report.
Development and Updates of the Scoring Indexes
BGSU began development of the Job Descriptive Index (JDI) in 1942 led by the efforts of Dr. Patricia Cain Smith. Her development of the JDI and Behaviorally Anchored Rating Scales (BARS) are recognized as landmark contributions to the improvement of applied research and practice. BGSU is active in its efforts to research, refine, develop, and norm the instruments and develop other organizationally relevant measures.
The JDI and JIG underwent a comprehensive review and update in January 2009. This resulted in minor changes in some of the questions comprising the indexes, update of the nationwide norms, and the creation of completely new industry group and demographic norms. The industry group norms are exclusive to Amplitude Research.
Full-Service Approach
Our services include full-service job satisfaction measurement such as study design, custom questionnaire writing, distribution of survey invitations and reminder notices, online hosting, data cleaning, and reports of survey findings. We also offer full-service mail survey administration or combined mail and online survey programs.
Archiving of Employee Survey Data
Normative Express automatically archives the survey data for a period of two years so that employers can compare their employee survey results over time and better understand the success of intervention programs or new initiatives.
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